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Additional Shipping Information > Details

How to Buy
Payments are currently accepted only through Paypal (www.paypal.com). If you don't have a Paypal account it's very easy to create one. After you select Checkout from your Shopping Cart you will be redirected to our Paypal checkout page where you will be able to pay for your cart's contents.

About availability
All limited edition photo prints are editions of 15 and signed and dated by the photographer on the back. Prices may increase on certain images as they near the end of their edition. Other prints, cards and calendars are unlimited editions and unsigned.

Shipping and Handling
Shipping and handling charges are $30 flate rate for all edition prints and $10 for cards up to 1Kg. If the item requires special packaging or is over 1Kg, there may be additional shipping and handling costs, which will be noted on the Art Shopping Basket page. Because we use UPS or FedEx as our preferred shipper, we cannot ship to PO Boxes.
Postage will be confirmed by email upon receipt of your order. When we have received your order please allow up to 1 - 2 weeks for delivery after shipment.
If you need further information on how to place an order please contact us by sending an email to info@paulmahder.com

Ships within

Ships Within dates are the current estimate of when items will leave the studio after you place an order. Transit to you via ground transportation will take an additional 1-2 weeks. Selecting Next Day or 2nd Day transportation at extra cost will shorten transit time, though it will not affect the date the item leaves the studio.

Archival
Designation for paper or inks of high permanence and durability. A non-technical term used to denote material that will last over long periods (several decades) with minimal deterioration because of its chemical stability and physical durability.

Our Return Policy
Please feel free to return any artwork if unsatisfied. We do ask that you return items within 7-days of receiving it.
Custom made photographs may not be returned. Work being shipped outside of the US or Canada is not returnable.
If you are returning a product because it was defective or we shipped you an item that you did not order, we will pay the return-shipping costs. Otherwise, you are responsible for return shipment costs.

How to Return Artwork
Here is the simple process for returning an item:

-Contact us by either calling 1-415-515-1210 or e-mailing info@paulmahder.com

-Repack the product in its original packaging materials, unless the package's condition is not suitable for a safe return. You are responsible for artwork damaged in return transit.

Refunds
You can expect a refund in the same form of payment originally used for purchase within 7 to 14 business days of us receiving your return, providing it arrives safely. You will be credited for the price of the artwork minus shipping costs. We cannot accept items that have been damaged or altered. We will notify you of the status of your return by e-mail or postal mail. If you have any questions, please call us at 415-515-1210, M-F, 9am-5pm, (PST).

Artwork Damaged in Transit
If your package appears damaged, or once opened, you find damaged artwork, call us at 415-515-1210 so we can arrange to have it picked up and inspected. Please retain all of the original packing materials.

 

 

 


 
 


 

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